Mental Health Practitioner – Supporting Students in Higher Education
Location: London
Contract: Full-time, 12 Month FTC
Working Pattern: Hybrid (3 days on campus, 2 days remote)
Hours: Monday – Friday, 9:00am – 5:30pm
About the Role
QA Higher Education is looking for a compassionate and experienced Mental Health Practitioner to join our Safeguarding, Student Life & Wellbeing team.
In this role, you will manage a caseload of students experiencing mental health difficulties and/or disabilities, providing tailored support and therapeutic interventions to help them succeed throughout their academic journey. Working closely with colleagues across wellbeing, disability and student support services, you will play a key role in promoting student mental health, managing risk, and ensuring students can access the support they need both internally and externally.
This is an excellent opportunity for a mental health professional who is passionate about student wellbeing and enjoys working in a fast-paced, collaborative environment.
Key Responsibilities
- Manage a caseload of undergraduate and postgraduate students with mental health needs and disabilities.
- Deliver focused mental health interventions both in person and remotely.
- Conduct mental health assessments, provide advice, signposting and referrals.
- Respond to students experiencing mental health crises, undertaking risk assessments and coordinating appropriate support.
- Build effective relationships with external services including GPs, NHS mental health teams and social care providers.
- Support the delivery of welfare services across multiple channels, including on campus, by phone and email.
- Contribute to wellbeing initiatives, awareness campaigns and staff training programmes.
- Support the development of policies, procedures and services that enhance the student experience.
About You
We're looking for someone who can demonstrate:
Essential
- Experience supporting individuals with complex mental health needs.
- Experience delivering evidence-based mental health interventions.
- Degree-level qualification (or equivalent).
- Evidence of continued professional development within mental health practice.
- Excellent communication, relationship-building and problem-solving skills.
- Ability to manage competing priorities and work effectively under pressure.
Desirable
- Experience working within Higher Education.
- Experience delivering group interventions.
- Professional registration relevant to the role (NMC or HCPC).
- Knowledge of the SEND Code of Practice 2015.
- Understanding of supporting disabled students under the Equality Act 2010.
Why Join QA?
At QA, we power potential. We help learners develop the skills they need to succeed and thrive in an ever-changing world.
In return, we offer:
- 25 days annual leave, increasing with service.
- Additional training and development opportunities, including 3 dedicated Training Days per year.
- 2 paid Charity Days annually.
- Pension scheme with employer contributions.
- Life Assurance and Permanent Health Insurance.
- Cycle to Work scheme.
- Season ticket loan.
- Corporate gym membership.
- A supportive and collaborative working environment focused on making a real difference to student lives.