Student Applications Manager

🌟 Student Applications Manager – 12 Fixed Term Contract 

Location: Birmingham OR London, Hybrid 
Department: Sales 

Help Shape Student Futures. Drive Real Impact. Grow Your Career. 

At QA Higher Education (QAHE), we believe everyone deserves access to outstanding higher education — and your role is key to making that happen. As our new Student Applications Manager, you’ll not only guide UK students through one of the most exciting journeys of their lives, but you’ll also lead and inspire a high performing team, ensuring the team deliver consistently excellent service and strong results. You’ll set clear expectations, coach for success, and manage performance confidently — all while creating an environment where your team can thrive.  

If you’re driven, customer obsessed, competitive in the right ways, and energised by targets, this is your chance to shine in a fast-paced, rewarding environment. 

🚀 What You’ll Be Doing 

You'll be the trusted expert and primary point of contact for students from enquiry to enrolment. Using your sales, service, and relationship-building skills, you will: 

• Manage the full application pipeline for UK students — from first contact to enrolment. 

• Deliver against conversion targets (with bonus opportunities!). 

• Build strong relationships across admissions, assessments, recruitment and marketing. 

• Own and refine the assessment booking process for applicants. 

• Provide first-class customer service to students, partners, and agents. 

• Run and support offer-holder events across our campuses. 

• Engage applicants across multiple channels — advising, guiding, and removing barriers to enrolment. 

• Keep our CRM data accurate, up to date, and pipeline-ready. 

• Produce weekly and monthly conversion reports for senior leadership. 

• Advise on funding options and support students in meeting requirements. 

• Champion our programmes and ensure they meet subscription goals. 

• Lead a team, driving performance and effectively manage workload and pipelines. 

Every day you’ll directly influence a student’s decision to join us — and that impact is incredibly powerful. 

🎯 What Success Looks Like 

• Applicants are supported quickly, clearly, and consistently. 

• You confidently juggle multiple pipelines across different university partners. 

• You convert your agreed application numbers into enrolments. 

🤝 Who You’ll Work With 

You’ll collaborate daily with: 

• Conversion Team Members 

• Recruitment, Assessment & Admissions teams 

• Marketing and Academic colleagues 

• Student Support & Student Finance teams 

You’ll be part of a vibrant, passionate community focused on growth — for our students, and for you. 

⭐ About You 

You’re proactive, persuasive and passionate about helping people succeed. You bring: 

• Exceptional customer service and communication skills 

• Experience in a sales or conversion role 

• We’re looking for someone with proven experience leading a team, driving performance management, and effectively managing workload and pipelines 

• Strong organisational skills and a drive to hit targets 

• The ability to build rapport across diverse groups 

• A positive, entrepreneurial, highe nergy mindset 

• Confidence in using CRM systems (Essential) 

Most importantly — you’re motivated, competitive, and ready to make a difference. 

🎓 About QA Higher Education 

QAHE is a leading UK private higher education provider, working in partnership with wellestablished UK universities. With 17,000+ students from around the world, we deliver programmes from Foundation to postgraduate level in subjects such as: 

• Business 

• Computing & Cyber 

• Digital Marketing 

• Accountancy 

• Project Management 

• Events Management 

• Web Development 

We’re committed to creating inclusive, safe learning environments for all our students — and we expect the same passion for safeguarding and inclusion from our staff. 

💡 Ready to Make an Impact? 

If you’re ambitious, customer-focused, and excited by the idea of helping students build brighter futures, we’d love to hear from you. 

Apply today and help shape the next generation of learners. 

The successful candidate will be required to undergo a Basic DBS check.