🎓 Senior Academic Administrator
⏳ 14‑month Fixed‑Term Contract (Maternity Cover)
📍 Location: London (on site 1 day per month)
QA Higher Education is looking for a Senior Academic Administrator to join our Registry team on a 14‑month fixed‑term basis, covering maternity leave. This is a great opportunity for an organised, detail‑focused administrator who enjoys working with data, deadlines and people in a purpose‑driven education environment 📚
🌟 About the role
In this role, you’ll play a vital part in ensuring our academic services run smoothly and efficiently. You’ll support key academic processes such as Examination Boards and mitigating circumstances, while acting as a trusted point of contact for students and partner institutions.
You’ll collaborate with academic colleagues, registry teams and external partners — keeping records accurate, processes compliant and deadlines on track ✅
🛠️ Key responsibilities
- Providing efficient, accurate administrative support across academic programmes
- Responding to academic‑related student queries via email and face‑to‑face 🤝
- Supporting the preparation and smooth running of Examination Boards
- Maintaining module and assessment marks, as well as progressing outcomes within the student record system
- Managing post‑Examination Board communications ✉️
- Supporting wider Registry activities when required
- Building strong working relationships with internal teams and external university partners
👀 About you
We’re looking for someone who is organised, proactive and enjoys working behind the scenes to make things run seamlessly.
✅ Essential skills and experience:
- Excellent attention to detail and strong record‑keeping skills
- Great time management, with the ability to meet deadlines consistently ⏰
- Solid knowledge of Microsoft Office, including intermediate Excel skills
- Confidence working with data and maintaining tidy, accurate records
- Strong customer service and relationship‑building skills 🌟
- Ability to juggle multiple tasks and priorities
✨ Nice to have:
- Experience working in an education or academic environment (desirable, not essential)
- Familiarity with databases, CRM systems, or student record systems such as Salesforce
💜 Why join QA Higher Education?
QA Higher Education is a leading UK provider, working in partnership with universities to deliver foundation, undergraduate and postgraduate programmes to students from all over the world 🌍 We’re passionate about widening access to education and creating opportunities for learners from diverse backgrounds.
If you’re a reliable, detail‑driven administrator who enjoys supporting people, processes and progress — we’d love to hear from you 🙌
We are committed to providing a safe and inclusive environment for our students and staff. This role is subject to appropriate safeguarding checks, including a Basic DBS check.